Last modified October 10, 2025
PLEASE REVIEW THIS POLICY CAREFULLY
The following describes how KeyTex Physical Therapy, LLC uses and disseminates information you provide through www.keytexpt.com and its sub-domains and affiliated sites, as well as KeyTex Physical Therapy, LLC pages and accounts on Twitter®, Facebook®, LinkedIn®, Instagram®, and YouTube®. If you ever have questions about this Privacy Policy, please contact us at the information below. Please also review our full Terms and Conditions of Use, which also govern your use of the Sites. By using this Site, you are consenting to this Privacy Policy.
COLLECTION OF YOUR PERSONAL INFORMATION
Unless we expressly note otherwise, we do not collect personally identifiable information from users of our Sites. When you visit our Sites, some information about your computer hardware and software is automatically collected, such as your IP address, domain name, browser type, access time, and referring website addresses.
We may use this information to improve services, analyze performance, and ensure your use of the Sites complies with our Terms of Use.
Most of our services do not require registration, allowing you to visit the Sites without revealing your identity. However, some services—such as email opt-ins or contact forms—may request Personal Data. In such cases, you may choose to withhold certain information, but doing so may limit access to parts of the site or content.
We collect only the information reasonably required to provide our services or enter into a contract with you. We do not require consent for unnecessary processing as a condition of service.
INTERNATIONAL PRIVACY LAWS AND YOUR RIGHTS UNDER THE GDPR
If you are visiting the Site from outside the United States, please be aware that you are sending information to the United States, where our servers are located. Information you submit may be transferred within or outside of the United States depending on storage or processing requirements.
If you are a member of the European Union (EU), you have special rights under the GDPR. These include the right to object to processing, request access, correction, erasure, or restriction of your personal data. To exercise these rights or file a complaint, please contact [email protected].
COOKIES: WHAT THEY ARE, AND WHY THEY ARE NEEDED
A cookie is a small data text file sent from a website to your browser for identification and improved user experience. We may use cookies to personalize your visit, analyze traffic, and improve our services.
Google Ads and Analytics may track visits and interactions; however, no Protected Health Information (PHI) is shared with these platforms.
You have the right to:
Request access to your information
Ask us to delete your information
Opt out of tracking technologies
OUR POLICY WITH MINORS
Our Sites are not intended for individuals under the age of 18. If you are under 18, you may only use the Sites under the supervision of a parent or guardian. We do not knowingly collect or maintain information from minors. If we discover such information has been collected, we will delete it immediately.
DATA RETENTION
We retain Personal Data for as long as your account is active or as needed to fulfill the purposes for which it was collected, unless otherwise required by law.
We retain data for up to 10 years as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
USE OF YOUR PERSONAL INFORMATION
If you provide personal information, we will not share it with outside companies except as described in this Policy. You may receive communications from us related to services, updates, or promotions. You can opt out of these communications at any time via the link provided in our emails.
We may use collected data to:
Analyze usage and improve our Sites
Provide customer support and communicate updates
Identify preferences in content and advertising
Ensure compliance with our Terms of Use
We may disclose aggregated, non-personal statistics to describe our services or for other lawful purposes.
Your information may also be disclosed when required to comply with law, cooperate with investigations, prevent fraud, or enforce our rights.
SMS / TEXT MESSAGING COMMUNICATIONS
By providing your mobile phone number, you consent to receive text (SMS) messages from KeyTex Physical Therapy, LLC related to appointment scheduling, reminders, follow-up care, and educational or promotional updates.
Message and data rates may apply. Message frequency varies.
You may opt out of text messages at any time by replying STOP, or request help by replying HELP.
Your mobile number and personal information will be kept confidential and will not be shared or sold.
If you choose to opt out of receiving SMS messages, you may still receive service-related communications by email or phone, as required to complete transactions or provide requested services.
For questions about this policy, contact [email protected].
LIMITATIONS
By using the Sites, you agree that KeyTex Physical Therapy, LLC is not responsible for:
(i) disclosures of your information made by you to third parties through your use of the Sites;
(ii) any disclosure of your personal information obtained illegally; or
(iii) any accidental disclosure made by us.
POLICY CHANGES
We may modify this Privacy Policy from time to time. Any modifications become effective immediately upon posting. You are responsible for reviewing the most current version. Your continued use of the Site after any changes signifies acceptance of the revised Policy.
The “Last Modified” date above reflects the most recent update.
YOUR COMMENTS AND CONCERNS
This website is operated by KeyTex Physical Therapy, LLC, located in Round Rock, Texas.
All feedback, comments, and requests for technical support or information should be directed to [email protected].
PERSONAL INFORMATION
Type of information collected: Name, email address, referral information
Purpose for collection: Responding to inquiries and requests through our contact page at www.keytexpt.com
Who we share information with: Trusted third-party service providers as necessary to administer and improve our Sites under confidentiality agreements
We may also collect information through Internet Protocol (IP) addresses for analytical and security purposes.
If you wish to request access, correction, or removal of your personal information, email [email protected] with your request. We may ask you to verify your identity and will provide an explanation if a request is declined.
We do not discriminate against individuals exercising their privacy rights.